I am a great long time customer, and after returning from a trip I decided it was time...

GetHuman140031's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman140031's own words
I am a great long time customer, and after returning from a trip I decided it was time for new quality luggage that isn't heavy. I researched everything and had put in my cart * different listings (which are still in my cart). I usually add items I am serious about to my cart so I can come back to them easily. I was impressed with the Tao * pc set and went back to review and compare this Olympia Brand to other makers. This morning, as in most mornings I went to Groupon on my cell phone. There was a 'pull down' at the top of the screen. When I accessed the ad, it was for the exact Olympia Tao luggage, already in my cart. BUT, the price on this special ad listing on my home page $***.** for the same Olympia USA Tao hard side spinner, * piece set. I thought immediately it must be a Mother's Day deal. The screen had a button to press to put it in the cart. But after I tapped the "add to cart" the price changed back to the original price of $***.**. I am very upset that I could not get back to the special listing but I want the * piece luggage set for the special Advertised price of $***.**. Please put the Tao * piece set in my cart so I can actually purchase this luggage set for the special price emailed to me of $***.** . I can then complete my purchase and give it to me wife for Mothers Day. I expect that Groupon will honor the ad I received. Thank you for your help. Please email so I can continue with my luggage purchase. Also please call me at *** ***-**** if there if any glitch.*Thank you, Bobby Dean Bartlett
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Groupon

Customer service issue
Reported by GetHuman140031
May 13th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 9 customers so far
Similar issue to 345 others
0 customers following this
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Timeline
GetHuman140031 started working on this issue
May 13th, 2018 7:27pm
GetHuman140031 indicated the issue is not fixed yet.
May 14th, 2018 8:01pm
GetHuman140031 indicated the issue is not fixed yet.
May 14th, 2018 8:37pm
GetHuman140031 indicated the issue is not fixed yet.
May 14th, 2018 11:25pm
GetHuman140031 indicated the issue is not fixed yet.
May 16th, 2018 9:31pm