I am frustrated. I am trying to get a refund for a twin comforter that was never deliv...
GetHuman-ethiopis's customer service issue with Groupon from May 2018
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GetHuman-ethiopis's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ethiopis will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ethiopis can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ethiopis's own words
I am frustrated. I am trying to get a refund for a twin comforter that was never delivered to my place The order *.**********-******.*I order * comforters. Two if the Queen size were delivered and the twin was not. I made several attempt to contact you with no avail. So much so I stopped ordering from Groupon. I cannot speak to human. Please refund my account. When I tracked the order recently it was delivered somewhere in Arizona instead to my address in New York. Not my fault. Please credit my account immediately. It is unfortunate that I cannot get help from your customer care. You can contact me through my email at *****@***.com.*Thank you for your attention to my issue in advance *Ethiopis Ghebremicael
GetHuman-ethiopis did not yet indicate what Groupon should do to make this right.
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