I’m really troubled by the way Groupon handle my order and here’s the reason:*I ordered...

GetHuman635207's Problem with an order issue with Groupon from April 2018

6 views | 10000 similar | 0 following
Help with my Groupon issue
GetHuman635207's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman635207 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman635207 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman635207's own words
I’m really troubled by the way Groupon handle my order and here’s the reason:*I ordered a membership to Bjs. I than contacted your customer service on April **, *to ask a technical question and for some reason your staff cancelled my order.*I contacted them again and it was verified that the error was that of Groupons.*They then told me that the only option I had was to place the order again. When I went through the effort of making the same purchase (Bjs membership ) again the system refused because the first order was still in the system.*I tried again today and it sent me a message indicating that the option for the Bjs membership for $** which included the membership plus $** in Bjs dollars was not available.**I don’t think I should be penalized for a groupon error.**If you look at my purchases you will note that I’ve made multiple purchases from Goupons and had started to move from Amazon to Groupons.* I would like you to put my order back the way I placed it from the beginning!**I tried calling your ***-***-**** several times but no one answers.

GetHuman635207 did not yet indicate what Groupon should do to make this right.

How GetHuman635207 fixed the problem

We are waiting for GetHuman635207 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman635207 fixes it.
This email address isn't valid


Problem with an order issue
Reported by GetHuman635207
Apr 27th, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman635207 started working on this issue
Apr 27th, 2018 6:38pm
GetHuman635207 indicated the issue is not fixed yet.
Apr 27th, 2018 8:43pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers