I’m really troubled by the way Groupon handle my order and here’s the reason:*I ordered...

GetHuman635207's Problem with an order issue with Groupon from April 2018

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The issue in GetHuman635207's own words
I’m really troubled by the way Groupon handle my order and here’s the reason:*I ordered a membership to Bjs. I than contacted your customer service on April **, *to ask a technical question and for some reason your staff cancelled my order.*I contacted them again and it was verified that the error was that of Groupons.*They then told me that the only option I had was to place the order again. When I went through the effort of making the same purchase (Bjs membership ) again the system refused because the first order was still in the system.*I tried again today and it sent me a message indicating that the option for the Bjs membership for $** which included the membership plus $** in Bjs dollars was not available.**I don’t think I should be penalized for a groupon error.**If you look at my purchases you will note that I’ve made multiple purchases from Goupons and had started to move from Amazon to Groupons.* I would like you to put my order back the way I placed it from the beginning!**I tried calling your ***-***-**** several times but no one answers.
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Groupon

Problem with an order issue
Reported by GetHuman635207
Apr 27th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 274909 others
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Timeline
GetHuman635207 started working on this issue
Apr 27th, 2018 6:38pm
GetHuman635207 indicated the issue is not fixed yet.
Apr 27th, 2018 8:43pm