return label**I have been trying to retrieve a RETURN Label for Sonic-FX Solo Toothbrus...
GetHuman-msmct's Refund my order issue with Groupon from April 2018
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Help with my Groupon issue
GetHuman-msmct's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-msmct will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-msmct can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-msmct's own words
return label**I have been trying to retrieve a RETURN Label for Sonic-FX Solo Toothbrush w ** Heads (white) I received on April **, ****.*I have not had any success retrieving the RETURN LABEL. **I have been trying to retrieving the RETURN LABEL since *******.**Seems there is a problem trying to receive a RETURN LABEL on line. When I do RETURN PACKAGE the system keeps giving me the following message. “Ooops! Goupon is temporarily unavailable or overloaded. Please try again in a few minutes”** I also had a live Chat with one of Groupon’s Live Chatters. They suggested I contact JustAnswer.com. JustAnswerand suggested I continue to contact Groupon.**Please send the RETURN LABEL so I can return the toothbrush and heads so I can get my refund.
GetHuman-msmct did not yet indicate what Groupon should do to make this right.
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Apr 26th, 2018 3:12am
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