return label**I have been trying to retrieve a RETURN Label for Sonic-FX Solo Toothbrus...

GetHuman-msmct's Refund my order issue with Groupon from April 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-msmct will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-msmct can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-msmct's own words
return label**I have been trying to retrieve a RETURN Label for Sonic-FX Solo Toothbrush w ** Heads (white) I received on April **, ****.*I have not had any success retrieving the RETURN LABEL. **I have been trying to retrieving the RETURN LABEL since *******.**Seems there is a problem trying to receive a RETURN LABEL on line. When I do RETURN PACKAGE the system keeps giving me the following message. “Ooops! Goupon is temporarily unavailable or overloaded. Please try again in a few minutes”** I also had a live Chat with one of Groupon’s Live Chatters. They suggested I contact JustAnswer.com. JustAnswerand suggested I continue to contact Groupon.**Please send the RETURN LABEL so I can return the toothbrush and heads so I can get my refund.
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Groupon

Refund my order issue
Reported by GetHuman-msmct
Apr 26th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 7 customers so far
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Timeline
GetHuman-msmct started working on this issue
Apr 26th, 2018 3:08am
GetHuman-msmct indicated the issue is not fixed yet.
Apr 26th, 2018 3:12am