I had a very important Immigration appoitnment in Washington DC at *:**p. I booked a bu...

GetHuman-louiseak's customer service issue with Greyhound from August 2018

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The issue in GetHuman-louiseak's own words
I had a very important Immigration appoitnment in Washington DC at *:**p. I booked a bus for *:**am from Philadelphia to DC and was on bus ****. Our arrival was supposed to be *p. On the way from Philadelphia the air condition in the bus broke down and we had to ride in a hot bus from Philadelphia to Baltimore. We switched to bus **** in Baltimore at *p. Unfortunately due to this delay on greyhounds part I missed my immigration appointment which I paid $*** plus my $**.** greyhound ticket purchase. Now I have to purchase another ticket back home to Philadelphia for an appoitnment I never even made. My ticket confirmation number is ********. I would like a refund for my ticket to and from Washington DC
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Greyhound

Customer service issue
Reported by GetHuman-louiseak
Aug 10th, 2018 - a yr ago
I have an issue with Greyhound too
Fixed
Seen by 9 customers so far
Similar issue to 1267 others
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-louiseak started working on this issue
Aug 10th, 2018 6:03pm
GetHuman-louiseak indicated the issue is not fixed yet.
Aug 10th, 2018 8:11pm