Have to pay extra - Change ticket date - I am on a fixed income.. Grandmother is really...

GetHuman587577's customer service issue with Greyhound from April 2018

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The issue in GetHuman587577's own words
Change ticket date ... Have to pay extra
I am on a fixed income.. Grandmother is really sick have to go to Newark Nj
Change my ticket without extra pay have been loyal greyhound customer for** yrs.. Never fly always leave the driving to Greyhound
I have an issue with Greyhound too
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Greyhound

Bus
Customer service issue
Reported by GetHuman587577
Apr 11th, 2018 - 8 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 3 customers so far
Similar issue to 2320 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman587577 started working on this issue
Apr 11th 3:04pm
GetHuman587577 reviewed the items needed
Apr 11th 3:05pm
GetHuman587577 indicated the issue is not fixed yet.
Apr 11th 4:13pm