i need to regain access to my account, i am locked out and do not know the username or card *

GetHuman5884005's Recover Account issue with Green Dot from March 2021

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Before contacting them, items GetHuman5884005 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman5884005's own words
confirm my identity and gain access to my account ... I lost my card and no longer have the phone number it was linked to neither do I have my email. How else can I verify my identity to access my account?
i have been waiting on over * thousand dollars for some weeks now
i just want to regain access to my account
i have been with netspend for years, green dot almost * years now
google account recovery*greendot recovery*outlook recorvery*ive tried looking at statements from other purchases
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Green Dot

green dot
Recover Account issue
Reported by GetHuman5884005
Mar 24th, 2021 - a month ago
Not resolved
Seen by 12 customers so far
Similar issue to 38802 others
0 customers following this

Timeline

GetHuman5884005 started working on this issue
Mar 24th 8:30pm
GetHuman5884005 indicated the issue is not fixed yet.
Mar 26th 9:18pm
GetHuman5884005 indicated the issue is not fixed yet.
Mar 26th 11:09pm
GetHuman5884005 indicated the issue is not fixed yet.
Apr 1st 12:59am
GetHuman5884005 confirmed the issue is fixed. Hooray!
Apr 1st 12:59am
GetHuman5884005 confirmed the issue is fixed. Hooray!
Apr 1st 1:01am
GetHuman5884005 indicated the issue is not fixed yet.
Apr 1st 1:09am
GetHuman5884005 indicated the issue is not fixed yet.
Apr 1st 2:08am