I had $***.** stolen from me account, I filed the dispute. They told me * days until...

GetHuman5879906's customer service issue with Green Dot from March 2021

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The issue in GetHuman5879906's own words
I had $***.** stolen from me account, I filed the dispute. They told me * days until the provisional credit would be issued. Today is day * and still no provisional credit. I am unable to get my unemployment either and i have been forced to live in my car at this time. That $***.** is all i had. can you please help me get that provisional credit put onto my account? fast. This is a hardship situation and i need help now. i closed the card that it was stolen from and the new card number is **** ************. My full name is Abigail Johnson but the card has my last name spelled Jojnson. my phone number is **********. i do not have a case number for the dispute, they did not give it to me.

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Green Dot

Customer service issue
Reported by GetHuman5879906
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 38730 others
0 customers following this

Timeline

GetHuman5879906 started working on this issue
Mar 23rd 8:35pm