I have a turbo card that my tax return was loaded onto and my card was stolen that has...

GetHuman5874916's Can't Access Funds issue with Green Dot from March 2021

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The issue in GetHuman5874916's own words
I have a turbo card that my tax return was loaded onto and my card was stolen that has already been disputed but I have $*** left in that account and I’m trying to move it to a green dot card which is the only card that the website says I can move it to . I have a green dot card sitting in front of my face with the card number and everything and it is telling me I have the wrong card info and it will not let me move my money and I need that money moved today because it is all I have for me and my children I need a human being to call me at ***-***-****

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Green Dot

Can't Access Funds issue
Reported by GetHuman5874916
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 6 customers so far
Similar issue to 38638 others
0 customers following this

Timeline

GetHuman5874916 started working on this issue
Mar 22nd 6:36pm
GetHuman5874916 indicated the issue is not fixed yet.
Mar 22nd 11:12pm
GetHuman5874916 indicated the issue is not fixed yet.
Mar 22nd 11:12pm
GetHuman5874916 indicated the issue is not fixed yet.
Mar 22nd 11:15pm