It has been quite a long since I've accessed the Green Dot mobile app. I used to simply...

GetHuman-chadmor's Recover Account issue with Green Dot from January 2021

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-chadmor's own words
It has been quite a long since I've accessed the Green Dot mobile app. I used to simply click on the app and get instant access because my password info was stored. I no longer possess that phone and am now trying to log on to see if my stimulus payment has been applied to the card. I am also going to need to transfer the money to my bank account. I would do all this through an ATM but I'm still waiting on the replacement card that I ordered. How can I obtain username and password if I dont have the ** digit number and the CV V that I'm being asked for when attempting to reset my credentials.

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Green Dot

Recover Account issue
Reported by GetHuman-chadmor
Jan 2nd, 2021 - 4 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 28741 others
0 customers following this

Timeline

GetHuman-chadmor started working on this issue
Jan 2nd 1:44am

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