I cant get in my green dot account says they need me to send picture of my ID but where...

GetHuman5595335's customer service issue with Green Dot from December 2020

Help with my Green Dot issue
First: share to improve GetHuman5595335's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5595335's own words
I cant get in my green dot account says they need me to send picture of my ID but where green dot sends me wont let me upload my id and i need to access my funds im pretty upset about it

GetHuman5595335 did not yet indicate what Green Dot should do to make this right.

How GetHuman5595335 fixed the problem

We are waiting for GetHuman5595335 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman5595335
Dec 29th, 2020 - 9 months ago
Not resolved
Seen by 26 customers so far
Similar issue to 27395 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman5595335 started working on this issue
Dec 29th, 2020 4:10pm
GetHuman5595335 indicated the issue is not fixed yet.
Jan 1st 1:17am
GetHuman5595335 indicated the issue is not fixed yet.
Jan 8th 3:34pm
GetHuman5595335 indicated the issue is not fixed yet.
Jan 8th 3:35pm