My name is Lindsay Dye. I have multiple cards with green dot. But I lost my card connec...

GetHuman5026809's customer service issue with Green Dot from July 2020

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The issue in GetHuman5026809's own words
My name is Lindsay Dye. I have multiple cards with green dot. But I lost my card connected to my *Green Dot account that ends in ... ****, which is also where my stimulus check payment was sent to. I can't seem to get a live person on the phone when I call the customer care number so I can request a new card for that account. I also do not know my log in stuff for the app so I can link my existing bank account to that account. Can you assist me in getting a new card or linking my * accounts so I can get that payment. Thank you for your time.

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Green Dot

Customer service issue
Reported by GetHuman5026809
Jul 3rd, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 27889 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman5026809 started working on this issue
Jul 3rd 7:02pm

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