my stimulus check has been deposited on my old green dot card that I no longer have

GetHuman4652978's customer service issue with Green Dot from April 2020

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman4652978's own words
The problem: my stimulus check has been deposited on my old green dot card that I no longer have

GetHuman4652978 did not yet indicate what Green Dot should do to make this right.

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Green Dot

Customer service issue
Reported by GetHuman4652978
Apr 16th, 2020 - 9 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 15776 others
1 customer following this

Timeline

GetHuman4652978 started working on this issue
Apr 16th, 2020 1:08am
GetHuman4652978 indicated the issue is not fixed yet.
Apr 17th, 2020 1:19am
GetHuman4652978 indicated the issue is not fixed yet.
Apr 17th, 2020 1:20am