My card has been lost since about july of year before last. I pulled the money off thro...

GetHuman4648169's Recover Account issue with Green Dot from April 2020

Help with my Green Dot issue
First: share to improve GetHuman4648169's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4648169's own words
My card has been lost since about july of year before last. I pulled the money off through western union and then just cut my losses because there was no money on it and wouldnt be any anymore direct deposits because I had lost my job. So I just assumed that because I hadnt paid the monthly fee for it that it would just cancel itself. Apparently that is not the case because my stimulus check has been sent to that card that I no longer have. I just need to know what actions to take in order to get my money.
I guess I would like to have my money transferred to my global cash card because i need immediate use of my money.
How GetHuman4648169 fixed the problem

We are waiting for GetHuman4648169 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Greendot card
Recover Account issue
Reported by GetHuman4648169
Apr 15th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 14943 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman4648169 started working on this issue
Apr 15th, 2020 5:38pm
GetHuman4648169 indicated the issue is not fixed yet.
Apr 15th, 2020 10:52pm