I received a scam call at work and bought three cards - as soon as I bought them I knew...

GetHuman4396720's customer service issue with Green Dot from February 2020

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The issue in GetHuman4396720's own words
I received a scam call at work and bought three cards - as soon as I bought them I knew it couldn’t be right and drove to the police station- I luckily did not give the numbers out. However when I put the cards in to request a refund stating that I bought them being scammed- I recieved a letter stating that my request is I consist with customer behavior! That’s why I explained that it was a scam. I have been trying to get in touch with a person to speak to for weeks. The case number is *******- please advise how to deposit these back into my bank or proceed with a refund. The letter states up to * weeks??? Thank you*Stacey casella

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Green Dot

Customer service issue
Reported by GetHuman4396720
Feb 25th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 9933 others
0 customers following this

Timeline

GetHuman4396720 started working on this issue
Feb 25th, 2020 9:56pm
GetHuman4396720 indicated the issue is not fixed yet.
Feb 25th, 2020 9:57pm
GetHuman4396720 indicated the issue is not fixed yet.
Feb 25th, 2020 9:57pm
GetHuman4396720 indicated the issue is not fixed yet.
Feb 25th, 2020 9:57pm
GetHuman4396720 indicated the issue is not fixed yet.
Feb 25th, 2020 9:58pm

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