Trying to activate my Green Dot load & go prepaid Visa card. I go to the activation pag...

GetHuman3282823's customer service issue with Green Dot from July 2019

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The issue in GetHuman3282823's own words
Trying to activate my Green Dot load & go prepaid Visa card. I go to the activation page enter my **-digit card number and cvv number along with my personal info only to get a sorry we're experiencing technical difficulties message. My money is just sitting on this card I can’t load more or make any transactions. Really upset this whole experience has been total B.S. I tried calling several numbers all the numbers state I need to call the number on the back of my card. I called that number as well (***) ***-**** this number states I have the wrong number!!!!! At this point I want to be able to simple transfer the money off this God-awful card & be done with the whole situation. This was supposed to be a simple transaction buy the card load the money and go!!! Total waste of time and inconvenience of my business and personal life. I will be reporting this to the BBB as well.

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Green Dot

Customer service issue
Reported by GetHuman3282823
Jul 20th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 73377 others
0 customers following this

Timeline

GetHuman3282823 started working on this issue
Jul 20th, 2019 11:55pm
GetHuman3282823 indicated the issue is not fixed yet.
Jul 21st, 2019 6:51pm

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