I purchased a green dot prepaid visa card from walmart last. I went through delf check...

GetHuman3170964's customer service issue with Green Dot from June 2019

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The issue in GetHuman3170964's own words
I purchased a green dot prepaid visa card from walmart last. I went through delf check and got stuck when I scaned the card, so I askeda walmart employee for help. Didn't look like she knew what she was doing. Then she told me I had to go to the actual cash register to register it so I went and try to have a lady at a cash register activate for me or register it whichever one. She asked how much I wanted on the card so I said ***. I confirmed the amount on the card scanner screen. I handed her the $*** and the little bit that it costed to put it on the card and she immediately gave it back to me and told me that I had to go home and register the card first then I could go up there and put money on it. Now I can't even register it activated or anyting because it seemed that this card number is an invalid card number. What am I supposed to do?

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Green Dot

Customer service issue
Reported by GetHuman3170964
Jun 30th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 70154 others
0 customers following this

Timeline

GetHuman3170964 started working on this issue
Jun 30th, 2019 10:47am
GetHuman3170964 indicated the issue is not fixed yet.
Jul 3rd, 2019 11:58am
GetHuman3170964 indicated the issue is not fixed yet.
Jul 3rd, 2019 12:00pm