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GetHuman-burtonsh's customer service issue with Green Dot from March 2019

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The issue in GetHuman-burtonsh's own words
Access my money on my account but I'm locked out from it. I need my money as soon as possible. ... Get human is not helping.. none of green dot numbers has customer service. My account want let me access my money.
I can't get past the customer service system. My call ends once I've entered my account number and social. It says account is locked then ends call.
Emailing me about how to access my money off a locked account or by sending a check to my address.
I have been with green dot for over a year
I have an issue with Green Dot too
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Green Dot

Green dot account
Customer service issue
Reported by GetHuman-burtonsh
Mar 30th, 2019 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 12 customers so far
Similar issue to 58560 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-burtonsh started working on this issue
Mar 30th 2:16pm