I want my card or my money returned to me.

GetHuman2626235's complaint issue with Green Dot from March 2019

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The issue in GetHuman2626235's own words
I never received my card in the mail. I need it to be either resent or have my money returned to me. ... My name is josetta castner I put $*** on a GreenDot secured credit card and never received it. the money was taken out of my account March **th so it happened maybe the tenth or eleventh possibly on the **th I believe my card has been stolen and I need somebody to reach out to me my phone number is ***-***-**** I've tried to report the card lost stolen or not received on your automated system it will not recognize my information I need personal assistants for this thank you**Account Holders name: Josetta Maria Castner*Billing Address: **** Glenhome North, Bartlett, TN ******DOB: ***********Last * of SS: ****
I tried to report it not received via your automated rout but it wouldn't recognize my information and would not connect me to a live person to correct this issue.
allow the automated service to connect to a live person and not just hang up.
New. if not resolved I won't be.
Not fixed.
I have an issue with Green Dot too
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Green Dot

secured credit card through credit karma
complaint issue
Reported by GetHuman2626235
Mar 29th, 2019 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 9 customers so far
Similar issue to 463 others
0 customers following this
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2626235 started working on this issue
Mar 29th 4:14am
GetHuman2626235 indicated the issue is not fixed yet.
Apr 1st 6:41am
GetHuman2626235 indicated the issue is not fixed yet.
Apr 1st 6:45am
GetHuman2626235 indicated the issue is not fixed yet.
Apr 1st 6:47am
GetHuman2626235 indicated the issue is not fixed yet.
Apr 1st 6:48am
GetHuman2626235 indicated the issue is not fixed yet.
Apr 1st 6:49am
GetHuman2626235 indicated the issue is not fixed yet.
Apr 2nd 7:16pm
GetHuman2626235 indicated the issue is not fixed yet.
Apr 2nd 7:18pm
GetHuman2626235 indicated the issue is not fixed yet.
Apr 2nd 7:19pm