Before contacting them, items GetHuman2600879 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman2600879's own words
I filed my taxes on TurboTax over ** days ago and I requested a turbo prepaid green dot card to be shipped to me with my taxes on it . And my taxes are scheduled to hit the card tomorrow on March **th .Well I haven’t yet received my card and when I call the number and press the haven’t received card option it ask me for a card number . How can I inpu a card number if I don’t have one ? What do I do now . I can get ahold to a live person on any other the numbers I try to call for turbo tax or green dot . I have a turbo prepaid online account set up and it gives me the routing and account number. Is there anyway I can transfer my funds to a different bank account with that number . Please let me know what I need to do. (***)***-****
GetHuman2600879 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2600879 fixed the problem
We are waiting for GetHuman2600879 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.