Name:Kathryn Gordon*DOB:***********Last * social:*****Old email:fi*****(deleted)*Userna...

GetHuman2616348's customer service issue with Green Dot from March 2019

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The issue in GetHuman2616348's own words
Name:Kathryn Gordon*DOB:***********Last * social:*****Old email:fi*****(deleted)*Username: Meowcat***I cannot remember my greendot password, email, or phone number associated with this account only my username unfortunately I suffer from extreme memory loss issues I receive income due to this severe condition it is beyond frustrating ** I would be so thankful if u could help me to get back into this account I've tried tons of times and i cannot reach a live person to get this issue straightened out I couldn't thank u enough for your understanding!!! All I need is my password sent from my old account because since then I've ordered a new card and I love ur company ** **** if you would send me my password I will give u a ** rating on Google play and would write u a nice compliment for caring and loyal customer service!!! Otherwise I'd have to rate u ** because I cannot receive my whole paycheck I still have currently have linked to this account which is username Meowcat** I know my username due to knowing my personal info and verification I'd I couldn't be more grateful nif this problem was fixed and also will continue to use your services otherwise I will shut down all accounts also and tell everyone I know DO NOT get greendot for a prepaid debit and do not use direct deposit if u do I will gladly reccomend that everyone uses this awesome service u provide thanks again ****** sincerely Kat!!... So please don't make me write anymore ** I've wrote * times trying to work this out and it's extremely difficult for me to go through this mentally ****** I'm having a serious breakdown and I'm super hungry due to lack of funds please hurry!!!!!
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Green Dot

Customer service issue
Reported by GetHuman2616348
Mar 30th, 2019 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 204 others
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Timeline
GetHuman2616348 started working on this issue
Mar 30th 7:54am