I found my taxes with TurboTax and I have a Final document that I can provide if need b...

GetHuman2469585's customer service issue with Green Dot from March 2019

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The issue in GetHuman2469585's own words
I found my taxes with TurboTax and I have a Final document that I can provide if need be which has a in routing number and an account number however I have not received any word or an email of the card. TurboTax said that I would receive a paper check but on my document it also has the bank information both paper check and bank information is marked and I found out it was with GreenDot I would like to fix the confusion and know where my card is and how soon I can expect it. Thank you and please contact me at lowercase Final document that I can provide if need be which has a in routing number and an account number however I have not received any word or an email of the card. TurboTax said that I would receive a paper check but on my document it also has the bank information both paper tag and bank information is marked and I found out it was with GreenDot I would like to fix the confusion and know where my card is and how soon I can expect it. Thank you and please contact me at *****@***.com and my phone number is ***-***-**** you can contact me at anytime. again thank you
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Green Dot

Customer service issue
Reported by GetHuman2469585
Mar 13th, 2019 - 5 mons ago
I have an issue with Green Dot too
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2469585 started working on this issue
Mar 13th 9:41am
GetHuman2469585 indicated the issue is not fixed yet.
Mar 13th 9:42am