I've filed refunds on ********* one in the amount of $**.** the other in the amount of...

GetHuman2458975's customer service issue with Green Dot from March 2019

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The issue in GetHuman2458975's own words
I've filed refunds on ********* one in the amount of $**.** the other in the amount of $***.**. I have sent the copies of my receipts and the money Pak and a copy of my ID. Now they have some their research and all that. I spoke with a male associate at green dot customer service the first part of February who stated that I'll get my refunds back one on Feb. **th and the other on February **th . I've been on them by email by phone and still nothing. I have the emails where they have some their research and said I see that you were able to get a refund. Well yeah it's my money why wouldn't I be able to. I spoke with a female the first part of this month and her name was In she told me that I would get them on March *th and if I didn't to call back. Well you darn right I'm calling back I wanna know where my money is. I've been waiting since January **-** and here it is March **th already almost two months later and I still haven't received my refunds. I wanna know where the **** my money is at. I have all the emails all the records of phone calls etc. So I want my **** money.
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Green Dot

Customer service issue
Reported by GetHuman2458975
Mar 12th, 2019 - 5 mons ago
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GetHuman2458975 started working on this issue
Mar 12th 5:37am
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Mar 12th 5:38am