Before contacting them, items GetHuman-lionofgo may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-lionofgo's own words
Purchase to PayPal labeled Matt Shipman was refunded to my account without my knowledge or permission. Mr. Shipman mislabeled ad and refunded money to correct. Now PayPal refuses to cancel return into Green Dot claiming Green Dot Corporation is responsible for not displaying credit to balance and holding it up to ** days. I believe your policy is ** days. Did you receive a refunded payment on **********? How do I get PayPal to release the refund to Green Dot bank.
GetHuman-lionofgo did not yet indicate what Green Dot should do to make this right.
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