I use a feature on your app for a check to be sent automatically. The money was taken o...

GetHuman-dbess's customer service issue with Green Dot from February 2019

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The issue in GetHuman-dbess's own words
I use a feature on your app for a check to be sent automatically. The money was taken out of the account but the check was not we received by the recipient. I call on sat. The **th of February **** and was told that you guys had put this under investigation and to call back in * days. I have called * times today and every time I ask to speak to a specialist I’m have been disconnected. Today is the *th day February **th **** which I was told that if the check was not received by then the money would be replaced back into my account which has not happened. If I could please receive a call today about this it would be much appreciated thank. * * Dustin Bess
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Green Dot

Customer service issue
Reported by GetHuman-dbess
Feb 28th, 2019 - 3 mons ago
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GetHuman-dbess started working on this issue
Feb 28th 8:02pm