I have updated my information on the automated system and it still hasn't been done and...

GetHuman-beccatri's customer service issue with Green Dot from February 2019

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The issue in GetHuman-beccatri's own words
I have updated my information on the automated system and it still hasn't been done and my wife's income tax refund was deposited on *-**-** but returned to the IRS but I had added her to the account. Her tax return was under her previous name Rebecca Pence. We just got married and she had to file under the name pence. Can you please track the deposit and please allow it to be deposited in my account
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Green Dot

Customer service issue
Reported by GetHuman-beccatri
Feb 28th, 2019 - 3 mons ago
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GetHuman-beccatri started working on this issue
Feb 28th 2:17pm