My name is Marlin Fred Turner *i updated my card information to add my wife to the acco...

GetHuman-beccatri's customer service issue with Green Dot from February 2019

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The issue in GetHuman-beccatri's own words
My name is Marlin Fred Turner *i updated my card information to add my wife to the account and for some reason it didn't add her name. she filed her income tax in her previous name under Rebecca Pence. It went direct deposit on *-**-** but was returned to the IRS or is in the process of getting returned to the IRS. Please if possible can you track the deposit and allow it to be deposited in my account? I pressed option * to update my account information days before the direct deposit came through. My card * is ****************. My last * ss* is **** . Please if possible please track the deposit!
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Need to update information to my green dot cardcan i add $**** on my green dot card?
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Green Dot

Customer service issue
Reported by GetHuman-beccatri
Feb 28th, 2019 - 3 mons ago
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-beccatri started working on this issue
Feb 28th 1:59pm