Green dot has my tax refund and i never received a card. I have the account number and...

GetHuman-lorkowsk's customer service issue with Green Dot from February 2019

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The issue in GetHuman-lorkowsk's own words
Green dot has my tax refund and i never received a card. I have the account number and routing number but no card number. When i call i select the option for not having a card and then it later asks me for the last * digits of the card which i dont have. Then it tells me to call back when i have the information. It is impossible to get a live person. I need my money. My child needs things. Green dot is robbing me. Help.
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Green Dot

Customer service issue
Reported by GetHuman-lorkowsk
Feb 28th, 2019 - 3 mons ago
I have an issue with Green Dot too
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GetHuman-lorkowsk started working on this issue
Feb 28th 7:32am