My issue is that my refund is on my card but it won't allow me to take money off and it...

GetHuman2320869's customer service issue with Green Dot from February 2019

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The issue in GetHuman2320869's own words
My issue is that my refund is on my card but it won't allow me to take money off and it's really important that this get fixed because I have to pay bills and I also have a *year old son that needs food and his medicine and this issue is making our very hard for me to take care od my family and my house hold and I would like for this problem to be solved asap or I will have to call the business bureau because this is very ridiculous that it's been * days without access to my money....
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Green Dot

Customer service issue
Reported by GetHuman2320869
Feb 28th, 2019 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 48803 others
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Timeline
GetHuman2320869 started working on this issue
Feb 28th 5:41am
GetHuman2320869 shared this issue with friends on Facebook
Feb 28th 5:42am