I have been a greendot customer for eight to nine years and for the first time and all...

GetHuman-mpaducho's customer service issue with Green Dot from February 2019

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The issue in GetHuman-mpaducho's own words
I have been a greendot customer for eight to nine years and for the first time and all of that time my taxes come on my card and I am unable to use my card because it's saying I need to send in copies of my ID and social security number I have never had to do this and all of my time of being with green. And I am very upset I have to pay rent and bills and cannot do anything because my work checks come to the same card I need to be contacted ASAP please I have been trying to get in contact with someone from GreenDot since *:** this morning and I cannot get ahold of anybody please email me back
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Green Dot

Customer service issue
Reported by GetHuman-mpaducho
Feb 27th, 2019 - 3 mons ago
I have an issue with Green Dot too
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Seen by 1 customer so far
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GetHuman-mpaducho started working on this issue
Feb 27th 6:56pm