Greendot sent me a text with the last four digits of my debit card number, along with a...

GetHuman2316729's customer service issue with Green Dot from February 2019

4 views
 | 
47804 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman2316729's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2316729's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2316729 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman2316729's own words
Greendot sent me a text with the last four digits of my debit card number, along with an account * and the routing *, and when I called in ALL their reps are saying they can't locate the account * I submitted a screenshot of what was sent to me by Greendot I also spoke with several different reps, including three account managers. It's been ** hours and I have yet to hear back from any reps nor receive any emails or updates, And no one has been able to give to a justifiable reason as to whats going on with my account.
GetHuman2316729 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2316729 fixed the problem
We are waiting for GetHuman2316729 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2316729 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman2316729
Feb 27th, 2019 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 47804 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2316729 started working on this issue
Feb 27th 3:10pm