I purchased * walmart gift cards @$***.** each on ********** I was on a phonemail with...

GetHuman-cydneysa's customer service issue with Green Dot from February 2019

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The issue in GetHuman-cydneysa's own words
I purchased * walmart gift cards @$***.** each on ********** I was on a phonemail with a scam artist portraying himself as a kidnapper of my daughter. In order to release her, I was told to purchase the gift cards. All of this was documented by a police report and investigation. When I knew my daughter was safe I immediately canceled the cards. I received a letter asking for copies of cards and explanation which promptly sent along with the police report and proof of purchase. It has now been three months and I have not received a refund. I am unable to contact anyone in person. Before I contact the Consumer Financial Protection Agency, or the State's Attorney's Office, I would like to exhaust all avenues for a refund. *I have all cards, receipts, reports etc...Please Contact me on how I can get some answers to this. *Elizabeth Alley*Card *****************exp **-***Card *************exp **-***Card *****************exp **-***Card *****************exp **-***All purchased at Walmart Peachtree City Georgia

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Green Dot

Customer service issue
Reported by GetHuman-cydneysa
Feb 25th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 46888 others
0 customers following this

Timeline

GetHuman-cydneysa started working on this issue
Feb 25th, 2019 10:25pm

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