My son had got hold of my card after I I bought my card at the dollar tree and put...

GetHuman2224784's customer service issue with Green Dot from February 2019

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The issue in GetHuman2224784's own words
My son had got hold of my card after I I bought my card at the dollar tree and put $**.** on it. He apparently called number on back and entered numbers for registration and social. Sec. And birthdate that weren't mine. Now I can't get my money on my card off it's asking for my information and my information is ******** my name is Amy j. Watkins and my social security number is *********** I have the receipt to my card and I still can't get my money. My card * is *****-****-****-**** valid through****** and three * sec code on back is**** please help me. U can call me at ***-***-**** my number was ****-***-**** I had it changed.
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Green Dot

Customer service issue
Reported by GetHuman2224784
Feb 16th, 2019 - 8 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2224784 started working on this issue
Feb 16th 11:55pm