If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2224784's own words
My son had got hold of my card after I I bought my card at the dollar tree and put $**.** on it. He apparently called number on back and entered numbers for registration and social. Sec. And birthdate that weren't mine. Now I can't get my money on my card off it's asking for my information and my information is ******** my name is Amy j. Watkins and my social security number is *********** I have the receipt to my card and I still can't get my money. My card * is *****-****-****-**** valid through****** and three * sec code on back is**** please help me. U can call me at ***-***-**** my number was ****-***-**** I had it changed.
GetHuman2224784 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2224784 fixed the problem
We are waiting for GetHuman2224784 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.