I purchased a green dot Debit Visa card so I could use for online transactions and they...

GetHuman-annabelk's customer service issue with Green Dot from February 2019

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The issue in GetHuman-annabelk's own words
I purchased a green dot Debit Visa card so I could use for online transactions and they told me they couldn’t verify my information so it’s now a temporary card and can only be used for in person transaction. Whiles I use the same for everything and it works. What they are doing is so unprofessional. And I just needed the card for an online transaction since it won’t be possible I just want a refund as soon as possible because I need the money
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Green Dot

Customer service issue
Reported by GetHuman-annabelk
Feb 17th, 2019 - 8 mons ago
I have an issue with Green Dot too
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Seen by 7 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-annabelk started working on this issue
Feb 17th 3:59am
GetHuman-annabelk indicated the issue is not fixed yet.
Feb 17th 4:03am