The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-annabelk's own words
I purchased a green dot Debit Visa card so I could use for online transactions and they told me they couldn’t verify my information so it’s now a temporary card and can only be used for in person transaction. Whiles I use the same for everything and it works. What they are doing is so unprofessional. And I just needed the card for an online transaction since it won’t be possible I just want a refund as soon as possible because I need the money
GetHuman-annabelk did not yet indicate what Green Dot should do to make this right.
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