I called to get my balance and I received a number that I think is accurate. Then I we...

GetHuman2223306's customer service issue with Green Dot from February 2019

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The issue in GetHuman2223306's own words
I called to get my balance and I received a number that I think is accurate. Then I went on line and the money number showing in my account was way off from the number I was told on the phone was. PLEASE I need help to get my account on the computer to show me accurate numbers and I'd also like to see my purchases that I made. I can't add money till this is resolved. Thanks for any help you can give me.
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Green Dot

Customer service issue
Reported by GetHuman2223306
Feb 16th, 2019 - 8 mons ago
I have an issue with Green Dot too
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Seen by 1 customer so far
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Timeline
GetHuman2223306 started working on this issue
Feb 16th 7:19pm