I called to get my balance and I received a number that I think is accurate. Then I we...

GetHuman2223306's customer service issue with Green Dot from February 2019

1 view
44190 similar
0 following
Help with my Green Dot issue
First: share to improve GetHuman2223306's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2223306's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2223306 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2223306's own words
I called to get my balance and I received a number that I think is accurate. Then I went on line and the money number showing in my account was way off from the number I was told on the phone was. PLEASE I need help to get my account on the computer to show me accurate numbers and I'd also like to see my purchases that I made. I can't add money till this is resolved. Thanks for any help you can give me.
GetHuman2223306 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman2223306 fixed the problem
We are waiting for GetHuman2223306 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2223306 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman2223306
Feb 16th, 2019 - 8 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 44190 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2223306 started working on this issue
Feb 16th 7:19pm