I had purchased a Walmart Money Card at the store and loaded $**.** onto the card and h...

GetHuman-phlala's customer service issue with Green Dot from February 2019

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I had purchased a Walmart Money Card at the store and loaded $**.** onto the card and had thought i had put it away in my satchel bag. As it turns out my significant other retrieved the card and spent and reloaded money onto the card without my knowledge and then placed the card back into my bag. Upon my attempt at spending the funds i had originally placed on the card i was notified that i had a negative balance. I did not authorize him to use the card and since he is my significant other he has access and he is aware of all my personal identification numbers (soc.sec.* ID *, D*O*B*...etc) And he was also aware of the pin i had chosen. I have since reported it and recieved a personalized card in the mail.
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Green Dot

Customer service issue
Reported by GetHuman-phlala
Feb 7th, 2019 - 4 mons ago
I have an issue with Green Dot too
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-phlala started working on this issue
Feb 7th 10:49pm
GetHuman-phlala indicated the issue is not fixed yet.
Feb 7th 10:49pm