Fraud*They are avoiding me

GetHuman2149226's customer service issue with Green Dot from February 2019

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The issue in GetHuman2149226's own words
Find my money ... I bought three Moneypak worth $**** total. I could only use * Moneypak due to greendot stating this is ossicle fraud and to verify my I’d receipt and card info through email. I did, now greendot keeps transferring me daily * a day to wait over an hour then hung up on. Where is my $***? I will be contacting the FDIC, State and BBB due to this fraudulent activity by your customer service staff. * weeks I’ve been calling and emailing.
Their customer service department cannot speak English and they transfer you to wait an hour and then hang up on you.
My Moneypak tracker and my $*** deposited to my card....
* years
I followed all of greendot a steps and identity verification weeks ago.
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Green Dot

Moneypak
Customer service issue
Reported by GetHuman2149226
Feb 6th, 2019 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 41726 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2149226 started working on this issue
Feb 6th 8:05pm
GetHuman2149226 indicated the issue is not fixed yet.
Feb 6th 8:06pm