Green Dot in Jeopardy of losing a customer and they don't care about us as their family just money to put in their pockets

GetHuman2099781's customer service issue with Green Dot from February 2019

8 views | 40903 similar | 0 following
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The issue in GetHuman2099781's own words
Pay my car note they don't take Green Dot cards unfortunately for me ... Why Green Dot why can't I have my money you've taken your monthly payment but I can't swipe at an ATM how appalling I can only spend it.. I'm so********************** of this I thought this was SAFE here I am being told I'm restricted use of my card because it's Hold On temporary and it can't be used until I receive my official Green Dot card then I asked if they could transfer the funds to another Green Dot card ''you guys''know the answer ITS RESTRICTED NO YOU CANT PASS GO AND COLLECT YOUR FUNDS FROM OUR CARD """"" WTF"""" UNTIL YOU GET THE OFFICIAL GREEN DOT CARD ... SEEE I TRIED TO HELP THEM WITH AN IDEA BUT ALL I KEPT GETTING WAS ITS RESTRICTED AND YOU HAVE TO WAIT BUT THE BANK ISN'T GONNA HEAR THAT I OWE MY CAR NOTE IS'S DUE TODAY AND THEY WANT RELEASE IT SO I CAN PAY IT ... I SPOKE WITH TWO INDIVIDUALS WHO SAID THE SAME THING NO NO NO THE SUPERVISOR WAS THE WORST ((((KERSON ))) NO HELP HE DIDN'T GIVE A WELL YOU KNOW HE SAID TO ME THEY DONT CARE THAT I HAVE BILLS TO PAY,,I JUST GOT MY TRUCK AND IM BEING STIPULATED AND STAGERED BY WHAT I THOUGHT WAS SAFE IT'S ACTUALLY HAZARDOUS MATERIAL THEY DONT CARE ITS GONNA BE FIVE DAYS LATE AND SEVENTY DOLLARS MORE THAN WHAT MY PAYMENT SHOULD BE BET THIRTY DOLLARS THEY STILL TELL ME THE SAME THING NO NO NO NO NO NO NO NO NO IF SO WHEN I GET MY CARD IM DONE DONE DONE WITH THEM I WILL USE BANK OF AMERICA FROM NOW ON THANKS GREEN DOT YOUR THE BEST AT MESSING UP MY CREDIT AND FIRST PAYMENT SINCERELY THANKS TO YOU...********************************************
My car note is due and today is the first payment I spent THIRTY five hundred dollars to get this truck and it's being threatened by someone who says my money is safe with them
Transfer my funds to another Green Dot card and I will stay a happy green dotain
I have be with Green Dot for some time now
Called and now this I'm so done if I don't get this done today by five O'Clock
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Green Dot

Green Dot debit card
Customer service issue
Reported by GetHuman2099781
Feb 2nd, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 40903 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman2099781 started working on this issue
Feb 2nd, 2019 5:15pm
GetHuman2099781 indicated the issue is not fixed yet.
Feb 2nd, 2019 5:16pm
GetHuman2099781 shared this issue with your circles on Google+
Feb 2nd, 2019 5:47pm

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