I have a card with your company but you said you needed my identification card due to f...

GetHuman1849976's customer service issue with Green Dot from January 2019

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The issue in GetHuman1849976's own words
I have a card with your company but you said you needed my identification card due to fraud I have been trying to contact customer service and it is a problem alk I want is my money that your company has had since last year in the summer I need someone to please get in contact with me about this issue my name is Keisha Parsons ,my old email address is *****@***.com*My old phone number was ***********I really would like my **.** back this is really terrible**My new address is *****@***.com*My phone number is ***-***-*****I had uploaded my identity and I still haven't got my money
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Green Dot

Customer service issue
Reported by GetHuman1849976
Jan 26th, 2019 - 3 mons ago
I have an issue with Green Dot too
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Seen by 1 customer so far
Similar issue to 39241 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1849976 started working on this issue
Jan 26th 7:50pm