I purchased a Walmart money debit Visa card ********. wasn't able to activate card on p...

GetHuman1972523's customer service issue with Green Dot from January 2019

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Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman1972523's own words
I purchased a Walmart money debit Visa card ********. wasn't able to activate card on phone or online. Spoke with someone on the **th and was told.that the card is invalid and they're going to have to mail me a check it take ten days I was told my check would be here Jan ** .i can't get no one on the phone and my refund haven't been given as if today. This is very unprofessional to not be able to speak to anyone and when I do they transfer me back to automated service which isnt taking my info I provide. I need some to call me about my refund before I take legal action by contacting my attorney I have my receipt and I need my money for its been almost a month. (***) ***-****
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Green Dot

Customer service issue
Reported by GetHuman1972523
Jan 15th, 2019 - 9 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Timeline
GetHuman1972523 started working on this issue
Jan 15th 10:35pm