This is ridiculous every time I get a reload number it says you need to wait ** minutes...

GetHuman-junismom's customer service issue with Green Dot from January 2019

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The issue in GetHuman-junismom's own words
This is ridiculous every time I get a reload number it says you need to wait ** minutes I wait at least ** minutes every time. Tonight I kept trying to enter as I really needed the cash and it locked me out I have no idea for how long and now my son is going without his needed medication. There is no reason what so ever to kick the account because green dot doesn't know how long ** minutes really is. I don't even know what to do the most aggravating part is there's no way to talk to a human being this is terrible customer service
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Green Dot

Customer service issue
Reported by GetHuman-junismom
Jan 15th, 2019 - 9 mons ago
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Seen by 5 customers so far
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GetHuman-junismom started working on this issue
Jan 15th 2:58am