Before contacting them, items GetHuman1906561 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1906561's own words
Purchased * Moneypak loaded with $*** each from Dollar General. After ** Minutes I tried to Load onto my Chime Card, said to wait at least ** minutes after purchase, it already been that tried second moneypak same issue. Tried again after * hours and get message can complete your request at this time try again later. So I tried to load on my gobank card and same problem. If they would actually post there real moneypak support number online or on the moneypak itself would help reduce the amount of people that get scammed, I called one of the scam numbers not knowing and The speed of and ease of getting a live person was my first red flag, the Fraud alarm was the second thing he ask me what is the number of the moneypak I told him I am not giving that to you, he had not even asked my name or checked for my moneypak website registration. Customer Service is nonexistent and when you finally get to speak with a person they are as lost as you most of the time more lost telling you things that contradict what they have posted online. I was reading how easy it was to load your card with moneypak and it has been * hours now and still have not got anything resolved
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