Before contacting them, items GetHuman1960565 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1960565's own words
Yes over the weekend I purchased a couple cards I activated them and they're telling me do too long that the information doesn't match I cannot use the cards except at point to sale that's not good enough I need to be able to use the card to put money on an account over the phone I need someone to get in touch with me at salty *** at gmail.com at your earliest convenience and that would be like today
GetHuman1960565 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1960565 fixed the problem
We are waiting for GetHuman1960565 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.