I sent out a request to send my personalized card nov **. I still have not received it...

GetHuman-carenaja's customer service issue with Green Dot from December 2018

2 views
 | 
29368 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-carenaja's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-carenaja's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-carenaja may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-carenaja's own words
I sent out a request to send my personalized card nov **. I still have not received it. My direct deposit has hit already and my temporary card does not work to access my funds like the customer rep told me it would. They offered to expedite my card but I won’t be able to sign for it, because I work as well. I asked them to activists my card on their end so I can just transfer my funds to another account via the mobile app and closed the account with green dot they refused. I’m trying to get in contact with a customer representative and can not do so anymore to have them expedite the card to another address. I have contacted the federal reserve on this matter
GetHuman-carenaja did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-carenaja fixed the problem
We are waiting for GetHuman-carenaja to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carenaja fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-carenaja
Dec 8th, 2018 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 29368 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-carenaja started working on this issue
Dec 8th, 2018 3:43pm