I sent out a request to send my personalized card nov **. I still have not received it...

GetHuman-carenaja's customer service issue with Green Dot from December 2018

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The issue in GetHuman-carenaja's own words
I sent out a request to send my personalized card nov **. I still have not received it. My direct deposit has hit already and my temporary card does not work to access my funds like the customer rep told me it would. They offered to expedite my card but I won’t be able to sign for it, because I work as well. I asked them to activists my card on their end so I can just transfer my funds to another account via the mobile app and closed the account with green dot they refused. I’m trying to get in contact with a customer representative and can not do so anymore to have them expedite the card to another address. I have contacted the federal reserve on this matter
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Green Dot

Customer service issue
Reported by GetHuman-carenaja
Dec 8th, 2018 - 6 mons ago
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Seen by 2 customers so far
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GetHuman-carenaja started working on this issue
Dec 8th, 2018 3:43pm