The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-steeleb's own words
I had my Social Security Check sent from Social Services to Green Dot! I first decided I didn't want the Green Dot account, so I closed it out I thought, I would need another one to send my check to, & I opened another Green Dot account! I kept wondering why I hadn't received my check, so I made a trip to Social Services, & they told me that it was deposited to Green Dot on December *rd, ****. So I come home & it wasn't on my account & never has been! I need my money desperately & I can't get through to these people! Please help me find my check that suppose to be in my existing Green Dot account that is opened now!
GetHuman-steeleb did not yet indicate what Green Dot should do to make this right.
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