I had a TurboTax card which I found out came from green dot: however, after my **** tax...

GetHuman1690171's customer service issue with Green Dot from December 2018

2 views
 | 
28646 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman1690171's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1690171's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1690171 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1690171's own words
I had a TurboTax card which I found out came from green dot: however, after my **** tax return was deposited my card locked up stating that my identity could not be verified and the remaining funds would be sent back to the irs but as of today they haven’t. I spoke with TurboTax who advised me that another card from green dot should have been sent to me with the remaining funds on it but I have yet to receive a new card nor am I able to speak with anyone from green dot to find out what’s going on or what I should do. Can you please advise me on what I should do to find out what happened to the rest of my tax return?
GetHuman1690171 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1690171 fixed the problem
We are waiting for GetHuman1690171 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman1690171 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman1690171
Dec 4th, 2018 - 2 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 28646 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1690171 started working on this issue
Dec 4th, 2018 8:30pm