Hello, I purchased * green dot cards. Basically I was scammed. I received a voicemail...

GetHuman-danadeck's customer service issue with Green Dot from November 2018

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The issue in GetHuman-danadeck's own words
Hello, I purchased * green dot cards. Basically I was scammed. I received a voicemail at my home to contact our local Sheriffs office immediately due to an urgent matter. When I contacted them I was told I had a federal case open and there was a warrant for my arrest due to failure to appear for federal jury duty. They had me so convinced and advised me if i did not pay the fine of ***.** immediately and appear to the Sheriff's office to write written statement explaining why I did not appear for jury duty, I would be jailed for ** days. I have never had issues with the law and have no experience with the law. I was told by the officer, I could only pay with a Green Dot card b*c those are state only cards. Again, I knew no better so I purchased * cards. It wasn't until I was on my way to the local Sheriff's office that I was asked to provide the numbers on the back of the card to speed up the processing. I hung up the phone after that and realized it had to be a scam. I contacted the police and was told that it was a scam going around for that. I have tried to put the money onto my debit visa card and it shows fail. How do I get my money off these cards? This was my money for bills this month and I am somewhat panicking over what to do. I noticed on your site, it says you can w*drawl from an ATM. What is the best way to do so? Any help or guidance you can provide would be great.
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Green Dot

Customer service issue
Reported by GetHuman-danadeck
Nov 29th, 2018 - 9 mons ago
I have an issue with Green Dot too
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GetHuman-danadeck started working on this issue
Nov 29th, 2018 4:23pm