I haven't asked you to permanent Green Dot card and I lost my cash back green dot card...

GetHuman1582229's customer service issue with Green Dot from November 2018

9 views
 | 
25935 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman1582229's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1582229's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1582229 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1582229's own words
I haven't asked you to permanent Green Dot card and I lost my cash back green dot card and now you're telling me there's nothing I can do with the $** that was on the lost card until the permanent card comes in. My mobile apps already shows the last * digits of the permanent card which has to be already printed and on its way there's no reason them knowing your number and printing it that they can't transfer $** of the $** that was on the lost card to the permanent card I have in my possession now so I can pay bills and go on with life I had to pay $* for a replacement card NetSpend and Brinks already offer free replacement cards. Paying $* for the replacement card on top of the $* monthly fee is already ridiculous enough. Absolutely no reason I shouldn't at least build that have online access to pay your purchase things with the card for my app. I will be discontinuing any further dealings with green. And would advise if no one else does business with them they do not have customer friendly practices.
GetHuman1582229 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1582229 fixed the problem
We are waiting for GetHuman1582229 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman1582229 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman1582229
Nov 18th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 9 customers so far
Similar issue to 25935 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1582229 started working on this issue
Nov 18th, 2018 2:43pm