I haven't asked you to permanent Green Dot card and I lost my cash back green dot card...

GetHuman1582229's customer service issue with Green Dot from November 2018

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The issue in GetHuman1582229's own words
I haven't asked you to permanent Green Dot card and I lost my cash back green dot card and now you're telling me there's nothing I can do with the $** that was on the lost card until the permanent card comes in. My mobile apps already shows the last * digits of the permanent card which has to be already printed and on its way there's no reason them knowing your number and printing it that they can't transfer $** of the $** that was on the lost card to the permanent card I have in my possession now so I can pay bills and go on with life I had to pay $* for a replacement card NetSpend and Brinks already offer free replacement cards. Paying $* for the replacement card on top of the $* monthly fee is already ridiculous enough. Absolutely no reason I shouldn't at least build that have online access to pay your purchase things with the card for my app. I will be discontinuing any further dealings with green. And would advise if no one else does business with them they do not have customer friendly practices.
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Green Dot

Customer service issue
Reported by GetHuman1582229
Nov 18th, 2018 - 3 mons ago
I have an issue with Green Dot too
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Seen by 9 customers so far
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GetHuman1582229 started working on this issue
Nov 18th, 2018 2:43pm