On October ** **** someone from Brooklyn New York tapped into my account an started to...

GetHuman1523737's customer service issue with Green Dot from November 2018

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The issue in GetHuman1523737's own words
On October ** **** someone from Brooklyn New York tapped into my account an started to make purchases so i called up green dot customer service an we agreed to cut the card off an they'll send me a new card *-* business days. I received my card October **th an tried to activate it, but the website said they had to verify my identity. So i went thru the proper steps of that as well an waited the * business days for them to verify an got no response. Today is now ********* an every other day since October **th I've been on the document upload site sending my I.D infromation in an I still havent gotten my account reactivated. This has become a complete burden to me an my family considering that i have over *,*** dollars on this card that i can not touch. I am about to lose my home an I dont know what to do! Please help****Sincerely**Richard Bridges

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Green Dot

Customer service issue
Reported by GetHuman1523737
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 24350 others
0 customers following this


GetHuman1523737 started working on this issue
Nov 8th, 2018 3:41pm

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