On October ** **** someone from Brooklyn New York tapped into my account an started to...

GetHuman1523737's customer service issue with Green Dot from November 2018

2 views
 | 
24350 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman1523737's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1523737's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1523737 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1523737's own words
On October ** **** someone from Brooklyn New York tapped into my account an started to make purchases so i called up green dot customer service an we agreed to cut the card off an they'll send me a new card *-* business days. I received my card October **th an tried to activate it, but the website said they had to verify my identity. So i went thru the proper steps of that as well an waited the * business days for them to verify an got no response. Today is now ********* an every other day since October **th I've been on the document upload site sending my I.D infromation in an I still havent gotten my account reactivated. This has become a complete burden to me an my family considering that i have over *,*** dollars on this card that i can not touch. I am about to lose my home an I dont know what to do! Please help****Sincerely**Richard Bridges
GetHuman1523737 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1523737 fixed the problem
We are waiting for GetHuman1523737 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman1523737 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman1523737
Nov 8th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 24350 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1523737 started working on this issue
Nov 8th, 2018 3:41pm