I recently had to have my Green Dot card Cancelled... due to a purchase that someone ma...

GetHuman1513417's customer service issue with Green Dot from November 2018

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The issue in GetHuman1513417's own words
I recently had to have my Green Dot card Cancelled... due to a purchase that someone made on my card*that I did not allow. I had no trouble doing that. Green Dot mailed me two new cards...I sent in my Driver's License as I was told to do. That part was successful. Within a very short period of time, the new cards were Cancelled. No explanation! I have a Direct Deposit from the Social Security Office, for $**.**. I went to my local Social Security Office and was told that my Direct Deposit went on my Green Dot card. I do not have access to my Green Dot card. I need help. My name is Sandra S. Lunsford. The old card, that I had had for years, ended in ****. Exp. date *****. New card ended in ****.exp.*****. Can I get help retrieving my Direct Deposit?

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Green Dot

Customer service issue
Reported by GetHuman1513417
Nov 7th, 2018 - 4 years ago
Seen by 13 customers so far
Similar issue to 24092 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman1513417 started working on this issue
Nov 7th, 2018 12:07am
GetHuman1513417 indicated the issue is not fixed yet.
Nov 7th, 2018 12:12am

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